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Healing Touch for Animals | Komitor Healing Method Inc.

Customer Service

We are pleased to have you as a visitor on our website. Below you will find information on our policies and how to contact us. Please send us an e-mail or call us if you require further assistance.

Healing Touch for Animals®
Komitor Healing Method, Inc.
P.O. Box 262171
Highlands Ranch, CO 80163
Phone: (303) 470-6572
store@healingtouchforanimals.com

Payment Methods | Guarantee | Product Colors | Sales Tax | Shipping | Privacy Policy | Workshop Policies

Payment Methods Visa MasterCard Checks

We accept VISA, MasterCard, or checks to pay for your online order. Our Online Store provides a secure server to safely handle your purchases with a credit card. And we promise to protect your privacy.

When you make a purchase with your credit card at our online store, your credit card statement will read "Komitor Healing Method, Inc." and will include our phone number.

A few times over the past years, we've had phone calls from people whose credit cards statements read "HTA Online Store" for an amount they did not authorize. This is NOT our store. If this should be the case for you, please contact your credit card company immediately and ask them to begin an investigation. The charges you make with us will read "Komitor Healing Method, Inc." and we will be able to verify your transaction in our records. If you have any questions, please contact us at 303-470-6572 or office@healingtouchforanimals.com

Guarantee

We guarantee all of our logo-merchandise products for complete satisfaction. If for any reason you are not satisfied, return your purchase within 14 days for a complete refund of the purchase price or an exchange for a different size of the same product (shipping & handling fee not included).

Product Colors

We try to provide an accurate representation of the colors and patterns of our products. Due to the nature of the Internet, with a variety of browsers and monitors, it is not always possible to get the colors exact. If you are not satisfied with the color of the product you received, you may return your purchase within 14 days for replacement or refund (shipping & handling fee not included).

Sales Tax

Orders for merchandise shipped within Colorado will be charged 5.1% sales tax.

Shipping

All in-stock regular orders ship in 1-3 business days from the date of receipt. Shirts with the embroidered HTA logo require 2-3 weeks for delivery.

Privacy Policy

Your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

On our web site, we request information from you when you place an order. We may ask for your name, e-mail address, phone number, address, and/or other personal information that is needed to complete your order or process your request.

Employees of HTA/KHM who have access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us.

We will not sell your personal information! Information regarding you (such as name, address, phone number and e-mail address) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Workshop Policies

Please read our Workshop Policies for details regarding our HTA/KHM workshop attendance, pricing, etc.